Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@kalqen.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Kalqen is operated by Dongfang Shengshuojia Network Technology Co., Ltd.
Company Name: Dongfang Shengshuojia Network Technology Co., Ltd.
Address: Room 1701, Building 303, Hongkun Lixiang Haian Residential Community, East Side of Haiyu West Highway, South of Shizi Road, Basuo Town, Dongfang City, Hainan Province, China
Phone: +86 155 6284 1937
Email: support@kalqen.com